We accept online orders through COD or Prepaid. For Prepaid orders, we accept Visa, Master Card, Debit and Credit Cards. 

Please note for Visa and Master Card, you will be required to submit your 16 digit card number, card expiry date, and a 3-digit CVV Number (on the back of your card) when you make an online transaction using your Credit or Debit Card. 

If the amount has been deducted from your account, but you haven’t received a confirmation from us, you can reach out to our customer care team at support@somiva.net or on +91 7984622700 and provide the following information:

Transaction Ref Number

Registered Email ID and Phone Number from which the order was placed

Date & Time of Transaction

We are currently using Razor Pay Commerce Solutions Private Limited as our payment service provider. Customers will be redirected to the website of Razor Pay, which is not under our control. Customers may refer to our Terms of Use for further information on third-party websites.